Privacy Policy

Appalachian Trail Hostel & Outfitters
Effective Date: 01/01/2026

1. Information We Collect

We may collect basic information when you interact with us, including:

  • Name

  • Email address

  • Phone number

  • Reservation details (lodging, shuttles, or related services)

  • Payment information (processed securely through third-party providers)

We may also collect limited website data such as IP address and pages visited to improve our site.

2. How We Use Your Information

We use your information to:

  • Process reservations and payments

  • Communicate about your stay or services

  • Send confirmations, updates, and important trip information

  • Coordinate logistics such as check-in, shuttle timing, or trip details

  • Improve our website and customer experience

3. Payments

All payments are handled through secure third-party processors (such as Square). We do not store your full credit card information.

4. Sharing Information

We do not sell your personal information.

We only share information when necessary to:

  • Process payments

  • Operate our business (e.g., booking or communication services)

  • Comply with legal requirements

5. SMS / Text Messaging

If you provide your phone number, you may receive text messages related to your reservation or services, including: booking confirmations, arrival instructions, shuttle coordination, customer care, and important updates.

We do not send promotional or marketing messages. All text messages are essential to your reservation or services.

Message & data rates may apply. Message frequency may vary. Reply Help for more information. You can opt out at any time by replying STOP or contacting us directly.

6. Cookies

Our website may use basic cookies to improve functionality and track general usage. You can disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage system is 100% secure.

8. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page.

9. Contact Us

If you have any questions, contact:

Appalachian Trail Hostel & Outfitters
Email: info@appalachiantrailhostel.com
Phone: 207-723-4321